Refund Policy

Due to the customized and perishable nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

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Please double-check all order details before submitting. If there is an issue with your order (such as breakage during shipping or a mistake on our part), contact us within 48 hours of delivery with photos and a detailed explanation. We will do our best to resolve the issue promptly.

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Allergen Notice

Our cookies are made in a kitchen that handles common allergens including but not limited to: eggs, dairy, wheat, soy, and nuts. While we take precautions to avoid cross-contamination, we cannot guarantee that any product is allergen-free.

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Please consider any food allergies before placing an order.

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Thank you for your understanding and support!